NAL Asunnot

Address: Malminkaari 9, 00700 Helsinki

Phone: (09) 7745 366

Customer service

Questions about tenant selection and applications, keys, tenancy agreements, parking spaces.

Usually the fastest way to reach us is via e-mail. We answer to e-mails from Monday to Friday.

asiakaspalvelu@nalasunnot.fi

 

CUSTOMER VISIT HOURS: Tuesdays and Thursdays from 9am to 5pm

Please note: On Tuesday 31st of December visit hour from 9am to 12pm.

Malminkaari 9, 00700 Helsinki.

HOURS FOR RETURNING/COLLECTING THE KEYS: Keys can be returned/collected also on Monday, Wednesday or Friday, even though there is no official customer visit hour. The keys should be returned at the latest on the first business day of the month by 12pm. New residents can collect their keys from 12pm onwards. Our office is always open on the first business day of the month from 9am to 4pm. 

 

TELEPHONE SERVICE HOURS: Mondays, Wednesdays and Fridays from 9 am to 2 pm 

09 7745 366

Please note that on Friday 6th of December there is no telephone service since our whole office is closed due to Independence Day. Monday 23rd of December telephone service from 9am to 12pm.

 

Paying rent

Delayed payments, falling behind on rent, and returning the rent security deposit.

vuokravalvonta@nalasunnot.fi

Telephone service hours for Rent Supervision: From Mondays to Thursdays from 12 pm to 2:30 pm.

09 7745 3616

Problems with apartment/common areas

The maintenance company.

You can find the contact information of your maintenance company from your house.

Disturbance reports

isannoitsija@nalasunnot.fi

Please send your disorder report via e-mail. Please include in the message: your name, address and contact details; the name of your neighbour and their apartment number and description of  what has happened and when. Your complaint will be handled confidentially.

Property Manager Lea Parviainen 09 7745 3617

Invoices

Business ID: 0950402-9

Electronic invoices address: 003709504029

Operator: Danske Bank Oy

Operator code: DABAFIHH

Reference: the name of the person who has ordered the service

Message: short description of the service

If it is not possible to send electronic invoices, please send the invoice as a pdf-document via e-mail: laskutus@nalasunnot.fi

Personnel

E-mails for personnel: firstname.lastname@nalasunnot.fi

 

Samuli Killström

CEO

050 420 39 64

 

Jenni Myllynen

Housing secretary

09 7745 3633

Customer service, questions about tenancy agreements, keys, parking spaces.

 

Nina Mäkelä

Housing secretary

09 7745 3624

Customer service, questions about tenancy agreements, keys, parking spaces.

 

Minna Leino

Property Secretary

09 7745 3625

Tenant selection and interviews in Helsinki, tenancy agreements.

 

Päivi Ojala

Service Manager

09 7745 3612

Manager of customer Service.

 

Lea Parviainen

Property Manager

09 7745 3617

isannoitsija@nalasunnot.fi

Disturbances and evictions.

 

Riikka Teelmäki

Communications and Marketing Planner

0404879141

viestinta@nalasunnot.fi

Development, planning and execution of communications and marketing.

 

Paula Grönberg

Account Ledger

09 7745 3616

Please note! Calls from Monday to Thursday from 12 pm to 2:30 pm

vuokravalvonta@nalasunnot.fi

Questions related to rent payments and deposits.

 

Jutta Mäkinen

Account Ledger

09 7745 3616

Please note! Calls from Monday to Thursday from 12 pm to 2:30 pm.

vuokravalvonta@nalasunnot.fi

Questions related to rent payments and deposits.

 

Jouni Paasimaa

Apartment Inspector

09 7745 3623

Apartment inspections in Helsinki, Espoo and Vantaa.

 

Jyri Koskunen

Construction Manager

040 827 3265

Construction management.

 

Satu Jaakkola

Financial Manager

09 7745 3610

Finance.

 

Jouni Rihtniemi

Accountant

09 7745 3619

Accountancy.