NAL Asunnot

Address: Malminkaari 9b, 00700 Helsinki

Phone: (09) 7745 366

Customer service

Questions about tenant selection and applications, keys, tenancy agreements, parking spaces.

Usually the fastest way to reach us is via e-mail. We answer to e-mails from Monday to Friday.

asiakaspalvelu@nalasunnot.fi

 

CUSTOMER VISIT HOURS: 

Please note! Due to corona virus epidemic, our office is only open to customers who have an agreed appointment until further notice. Our customer service helps you via e-mail and phone.

However, we are open for new tenants who come and pick up their new keys. 

Malminkaari 9, 00700 Helsinki.

 

 

TELEPHONE SERVICE HOURS: Mondays, Wednesdays and Fridays from 9 am to 2 pm 

09 7745 366

 

Please note: no telephone service on Friday 1st of May.

 

 

 

Paying rent

Delayed payments, falling behind on rent, and returning the rent security deposit.

vuokravalvonta@nalasunnot.fi

Telephone service hours for Rent Supervision: From Mondays to Thursdays from 12 pm to 2:30 pm.

09 7745 3616

Problems with apartment/common areas

The maintenance company.

You can find the contact information of your maintenance company from your house.

Disturbance reports

isannoitsija@nalasunnot.fi

Please send your disorder report via e-mail. Please include in the message: your name, address and contact details; the name of your neighbour and their apartment number and description of  what has happened and when. Your complaint will be handled confidentially.

Property Manager Lea Parviainen 09 7745 3617

Invoices

Business ID: 0950402-9

Electronic invoices address: 003709504029

Operator: Danske Bank Oy

Operator code: DABAFIHH

Reference: the name of the person who has ordered the service

Message: short description of the service

If it is not possible to send electronic invoices, please send the invoice as a pdf-document via e-mail: laskutus@nalasunnot.fi

Personnel

E-mails for personnel: firstname.lastname@nalasunnot.fi

 

Samuli Killström

CEO
050 420 39 64

 

Miia Ilonen

Housing secretary
09 7745 3633

Customer service, questions about tenancy agreements, keys, parking spaces.

 

Nina Mäkelä

Housing secretary
09 7745 3624

Customer service, questions about tenancy agreements, keys, parking spaces.

 

Minna Leino

Property Secretary
09 7745 3625

Tenant selection and interviews in Helsinki, tenancy agreements.

 

Päivi Ojala

Service Manager
09 7745 3612

Manager of customer Service.

 

Lea Parviainen

Property Manager
09 7745 3617
isannoitsija@nalasunnot.fi

Disturbances and evictions.

 

Kati Haajanen

Administrative Coordinator
097745 3608

Assisting with administration

 

Riikka Teelmäki

Communications and Marketing Planner
040 487 9141
viestinta@nalasunnot.fi

Development, planning and execution of communications and marketing.

 

Paula Grönberg

Account Ledger
09 7745 3616
vuokravalvonta@nalasunnot.fi
Please note! Calls from Monday to Thursday from 12 pm to 2:30 pm

Questions related to rent payments and deposits.

 

Jutta Mäkinen

Account Ledger
09 7745 3616
vuokravalvonta@nalasunnot.fi
Please note! Calls from Monday to Thursday from 12 pm to 2:30 pm.

Questions related to rent payments and deposits.

 

Jouni Paasimaa

Apartment Inspector
09 7745 3623

Apartment inspections in Helsinki, Espoo and Vantaa.

 

Jyri Koskunen

Construction Manager
040 827 3265

Construction management

 

Johanna Saarela

Director of Real Estate
09 7745 3620

Construction and maintenance management

 

Jyri Klink

Technical Property Manager
09 7745 3632

Technical management of properties and contact person for maintenance companies.

 

Satu Jaakkola

Financial Manager
09 7745 3610

Finance

 

Jouni Rihtniemi

Accountant
09 7745 3619

Accountancy