The notice of termination
The notice of termination is always done in writing by filling the notice of termination of tenancy with a handwritten signature. Please fill in the notice, take a picture of it and scan it/send it or bring it to the customer service of NAL
The notice period is one full calendar month. Example: If the tenant terminates the tenancy 14th of May, the the responsibility for the payment of rent ceased on 30th of June. When the notice of termination has been processed, the tenant will receive detailed instructions about the key return and move-of-stay cleaning.
You must be rent during the period of notice as well.
Cleaning the apartment when you move out
When moving out, you should clean the apartment carefully so that the next tenant can move in and begin to use the storage space without cleaning. Please read the cleaning instructions from here.
If the apartment has not been cleaned properly when moving out, the cost of necessary cleaning operations will be invoiced from the tenant.
The apartment will be inspected when a tenant is moving out. Before moving out, a preliminary inspection will be carried out in the apartment to check the general condition of the apartment and find out if anything needs repairing before the next tenant moves in. The preliminary inspection is made during the working days between 8am and 4pm.
If the current tenant is not home during the inspection, the apartment will be entered using a master key (please notify the customer service of NAL Asunnot if you have pets in the apartment!). After you have moved out, a final inspection is performed to check the cleanliness and condition of the apartment.
Normal wear and tear is acceptable but the tenant can be charged for other damage caused to the apartment.
In Helsinki, Espoo and Vantaa, they keys are returned to the office of NAL Asunnot. In other cities, the keys should be returned to the housing counselor. Please don’t leave any keys in the apartment.
All keys belonging to the apartment have to be returned no later than at 12 noon the next business day after the end of the tenancy. Please note that the keys can be returned to the office on the first business day of the month, even if the customer service would not be normally open on that weekday!
For example: If the tenancy will end on Wednesday, 30th of September, the keys have to be returned at the latest on Thursday 1st of October at 12 noon. If the keys are lost or broken, the price of new keys will be charged according to the price list. Detailed instructions for return of the keys will be issued when the termination is processed.
Refund of security deposit
If the apartment is in good condition, all of the keys have been returned and and the tenant does not have outstanding rent payments or other fees, the security deposit will be returned to the tenant approximately within a month of the end of the tenant agreement.
Please note that NAL Asunnot may use the deposit for settlement of unpaid rent or other possible payments. Please get to know to our Tenant Invoicing Price list here. If it is necessary to charge e.g. repair costs, refund may take longer.