NAL Asunnot

Address: Malminkaari 9b, 00700 Helsinki

Phone: (09) 7745 366

Customer service

Questions about tenant selection and applications, keys, tenancy agreements, parking spaces.

Usually the fastest way to reach us is via e-mail. We answer to e-mails from Monday to Friday.

asiakaspalvelu@nalasunnot.fi

CUSTOMER VISIT HOURS: Tuesdays and Thursdays from 9am to 5pm.

Malminkaari 9, 00700 Helsinki.

We only serve customers in the first floor lobby of our offices at the moment.  When you visit our office, please ring the doorbell in the lobby and follow the instructions we give you. To maintain the recommended safety distance to others, we can only serve two person at a time. Therefore, if there are already some people in the lobby, please wait for your turn outside.We kindly ask that you wear a face mask when you visit our office.

TELEPHONE SERVICE HOURS: Mondays, Wednesdays and Fridays from 9 am to 2 pm

09 7745 366

PLEASE NOTE! Our customer service is closed on Thursday 13.5.

 

 

 

 

 

Resident selection

Resident selection is managed by location. In Helsinki the resident selection is carried out by NAL Apartments. Our customer service can answer to general questions on resident selection. Please note however, that our customer service is not able to answer to inquiries about vacant apartments or the current situation of a specific application.  

In other locations, the NAL local branch makes the resident selection and answers questions related to the region’s housing and resident selection.

Helsinki:

NAL Asunnot

asiakaspalvelu@nalasunnot.fi

Espoo:

Pääkaupunkiseudun Nuorisoasunnot ry

Sanna Väisänen

045 136 7020

sanna.vaisanen@pksnuorisoasunnot.fi

Vantaa:

Pääkaupunkiseudun Nuorisoasunnot ry

Tarja Hanhisalo

040 8338667 

tarja.hanhisalo@pksnuorisoasunnot.fi

Kerava:

Keski-Uudenmaan Nuorisoasuntoyhdistys ry

Katja Mäki-Kuhna

050 436 3537

katja.makikuhna@kuna.fi

Järvenpää:

Keski-Uudenmaan Nuorisoasuntoyhdistys ry

Katja Mäki-Kuhna

050 436 3537

katja.makikuhna@kuna.fi

Riihimäki

NAL Riihimäki ry

050 307 2741

info@nalriihimaki.fi

Porvoo:

NAL Itä-Uusimaa ry

040 5488 880

nuorisoasunnot@nalitu.fi

Sipoo:

NAL Itä-Uusimaa ry

040 5488 880

nuorisoasunnot@nalitu.fi

Turku:

Turun Seudun Nuorisoasunnot ry 

0400 491761

info@turunnuorisoasunnot.fi

Joensuu:

Joensuun seudun nuorisoasuntoyhdistys, Josna ry

050 546 5419

asiakaspalvelu@josna.fi

Kirkkonummi:

Pääkaupunkiseudun Nuorisoasunnot ry

Laura Rustholkarhu

0452616415

laura.rustholkarhu@pksnuorisoasunnot.fi

Heinola:

NAL Lahti

asumisohjaaja@nallahti.fi

040 576 8661

 

Lahti:

NAL Lahti

asumisohjaaja@nallahti.fi

040 576 8661

Karkkila:

NAL Riihimäki ry

050 307 2741

info@nalriihimaki.fi

Vihti:

NAL Riihimäki ry

050 307 2741

info@nalriihimaki.fi

Paying rent

Delayed payments, falling behind on rent, questions about rent payments.

vuokravalvonta@nalasunnot.fi

Telephone service hours for Rent Supervision: From Mondays to Thursdays from 12 pm to 2:30 pm.

09 7745 3616

Problems with apartment/common areas

Fill in a fault report or contact directly your maintenance company.

You can find the contact information of your maintenance company from your house.

 

 

 

Disturbances

Use disturbance report to report repeated disturbances caused by another tenant.

If possible, discuss the disturbance with your neighbour first. Your neighbour may not be aware that they are causing a disturbance. If the situation is serious, always call the police, when necessary.

 

Invoices

Business ID: 0950402-9

Electronic invoices address: 003709504029

Operator: Danske Bank Oy

Operator code: DABAFIHH

Reference: the name of the person who has ordered the service

Message: short description of the service

If it is not possible to send electronic invoices, please send the invoice as a pdf-document via e-mail: laskutus@nalasunnot.fi

Personnel

E-mails for personnel: firstname.lastname@nalasunnot.fi

 

Samuli Killström

CEO
050 420 3964

 

Miia Ilonen

Housing secretary
09 7745 3633

Customer service, questions about tenancy agreements, keys, parking spaces.

 

Nina Mäkelä

Housing secretary
09 7745 3624

Customer service, questions about tenancy agreements, keys, parking spaces.

 

Minna Leino

Property Secretary
09 7745 3625

Tenant selection and interviews in Helsinki, tenancy agreements.

 

Päivi Ojala

Director of rental housing
09 7745 3612

Manager of customer Service.

 

Lea Parviainen

Property Manager
09 7745 3617
isannoitsija@nalasunnot.fi

Disturbances and evictions.

 

Kati Haajanen

Administrative Coordinator
09 7745 3608

Assisting with administration

 

Riikka Teelmäki

Communications and Marketing Planner
040 487 9141
viestinta@nalasunnot.fi

Development, planning and execution of communications and marketing.

 

Paula Grönberg

Account Ledger
09 7745 3616
vuokravalvonta@nalasunnot.fi
Please note! Calls from Monday to Thursday from 12 pm to 2:30 pm

Questions related to rent payments and deposits.

 

Jutta Mäkinen

Account Ledger
09 7745 3616
vuokravalvonta@nalasunnot.fi
Please note! Calls from Monday to Thursday from 12 pm to 2:30 pm.

Questions related to rent payments and deposits.

 

Jouni Paasimaa

Apartment Inspector
09 7745 3623

Apartment inspections in Helsinki, Espoo and Vantaa.

 

Jyri Koskunen

Construction Manager
040 827 3265

Construction management

 

Johanna Saarela

Director of Real Estate
09 7745 3620

Construction and maintenance management

 

Jyri Klink

Technical Property Manager
09 7745 3632

Technical management of properties and contact person for maintenance companies.

 

Satu Jaakkola

Financial Manager
09 7745 3610

Finance

 

Jouni Rihtniemi

Accountant
09 7745 3619

Accountancy