Available apartments

Our vacant residences are nowhere to be seen. We rarely have apartments that are available immediately. Apartments become vacant as residents move away and they will be filled out immediately with suitable residents.

Once we have received your apartment application, you are automatically included in our tenant selection process. We will contact you by phone or e-mail if we have an apartment to offer you.

Keys inside

The maintenance company.

You can find the contact information of your maintenance company from your house.

Keys lost

The customer service at NAL Asunnot.

asiakaspalvelu@nalasunnot.fi

Office opening hours: Tuesdays and Thursdays from 9 am to 4 pm 

Malminkaari 9, 00700 Helsinki.

Phone service: Mondays, Wednesdays and Fridays from 9 am to 2 pm 

09 7745 366

Common areas/yard need cleaning

The maintenance company. Fill in a fault report or contact the maintenance company directly.

There is no water coming from the tap/the tap is leaking

The maintenance company. Fill in a fault report or contact the maintenance company directly.

The apartment feels hot or cold

Ouman-company: asiakaspalvelu@ouman.fi, 0424 840 700.

Please note! Tenants living in following buildings should contact their maintenance company instead: 

  • Gibraltarinaukio 4
  • Ilkantie 4
  • Jukolantie 15
  • Kaljaasi Auroran kuja 3
  • Katajalaakso 1
  • Kirjanpitäjänkuja 5
  • Kirstinharju 4B
  • Koulukatu 11 A
  • Kyöstinpolku 4
  • Rantakatu 1
  • Telakkatie 1
  • Turumankatu 2
  • Verkkosaarenkatu 7

You can find the contact information of your maintenance company from your house.

Smoke detector is not working

The maintenance company. Fill in a fault report or contact the maintenance company directly.

Disturbances

The Property Manager at NAL Asunnot. Fill in a disturbance report here.

 

Extending your tenancy agreement

The customer service at NAL Asunnot.

asiakaspalvelu@nalasunnot.fi

Office opening hours: Tuesdays and Thursdays from 9 am to 4 pm 

Malminkaari 9, 00700 Helsinki.

Phone service: Mondays, Wednesdays and Fridays from 9 am to 2 pm 

09 7745 366

 

The drain is clogged

The maintenance company. Fill in a fault report or contact the maintenance company directly.

Pests

The Property Manager at NAL Asunnot

isannoitsija@nalasunnot.fi

Please take a picture of pests and send it via e-mail to the Property Manager. 

Property Manager Lea Parviainen 09 7745 3617

Parking space

The customer service at NAL Asunnot.

asiakaspalvelu@nalasunnot.fi

Office opening hours: Tuesdays and Thursdays from 9 am to 4 pm 

Malminkaari 9, 00700 Helsinki.

Phone service: Mondays, Wednesdays and Fridays from 9 am to 2 pm 

09 7745 366

Sauna / the washing machines in the laundry room are not working

The maintenance company. Fill in a fault report or contact the maintenance company directly.

Problems / questions relating to rent payment

Rent department at NAL Asunnot.

vuokravalvonta@nalasunnot.fi

Phone service: From Mondays to Thursdays from 12 pm to 2:30 pm.

09 7745 3616

Receiving support for rent payment?

Housing counselor.

You can find the contact information of your house counselor from your house.

The pipes are leaking

The maintenance company. Fill in a fault report or contact the maintenance company directly.

Tenant activities

Housing counselor.

You can find the contact information of your house counselor from your house.

General problems related to housing

Housing counselor.

You can find the contact information of your house counselor from your house.

Booking a laundry or sauna time slot

The customer service at NAL Asunnot.

asiakaspalvelu@nalasunnot.fi

Office opening hours: Tuesdays and Thursdays from 9 am to 4 pm 

Malminkaari 9, 00700 Helsinki.

Phone service: Mondays, Wednesdays and Fridays from 9 am to 2 pm 

09 7745 366