Malminkaari 9b, 00700 Helsinki
Questions about tenant selection and applications, keys, tenancy agreements, parking spaces.
Usually the fastest way to reach us is via e-mail. We answer to e-mails from Monday to Friday.
CUSTOMER VISIT HOURS:
Malminkaari 9, 00700 Helsinki.
Tuesdays and Thursdays from 9am to 4pm.
Our office is also open on the first weekday of each month.
TELEPHONE SERVICE HOURS: Mondays, Wednesdays and Fridays from 9 am to 2 pm
Easter hours:
Our office will close on Maundy Thursday, March 28, at 2:00 PM.
We will be closed on:
Good Friday, March 29
Monday, April 1
We will resume normal operations on Tuesday, April 2.
Happy Easter!
Resident selection is managed by location. In Helsinki the resident selection is carried out by NAL Apartments. Our customer service can answer to general questions on resident selection.
Please note however, that our customer service is not able to answer to inquiries about vacant apartments or the current situation of a specific application.
In other locations, the NAL local branch makes the resident selection and answers questions related to the region’s housing and resident selection.
Delayed payments, falling behind on rent, questions about rent payments.
Telephone service hours for Rent Supervision: From Mondays to Thursdays from 12 pm to 2:30 pm.
Phone service closed on Wednesday 14.02.
You can submit a fault report concerning a fault or inconvenience in your apartment, the common areas of your apartment building or the outdoor areas. By filling in the fault report, you also submit a request for maintenance.
Use disturbance report to report repeated disturbances caused by another tenant.
If possible, discuss the disturbance with your neighbour first. Your neighbour may not be aware that they are causing a disturbance. If the situation is serious, always call the police, when necessary.
Questions related to invoicing/accounts payable to laskutus@nalasunnot.fi
Business ID: 0950402-9
Electronic invoices address: 003709504029
Operator: Danske Bank Oy
Operator code: DABAFIHH
Reference: the name of the person who has ordered the service
Message: short description of the service
If it is not possible to send electronic invoices, please send the invoice as a pdf-document via e-mail: laskutus@nalasunnot.fi
E-mails for personnel: firstname.lastname@nalasunnot.fi
Jaakko Ruokola
Interim CEO
044 511 7307
Miia Ilonen
Housing secretary
09 7745 3633
Customer service, questions about tenancy agreements, keys, parking spaces.
Nina Mäkelä
Housing secretary
09 7745 3624
Customer service, questions about tenancy agreements, keys, parking spaces.
Minna Leino
Property Secretary
09 7745 3625
Tenant selection and interviews in Helsinki, tenancy agreements.
Päivi Ojala
Director of rental housing
09 7745 3612
Manager of customer Service.
Anniina Pietikäinen
Rental housing assistant
09 7745 3627
Contracts and rental.
Risto Valkama
Technical service manager
Managing property maintenance.
Lea Parviainen
Property Manager
09 7745 3617
isannoitsija@nalasunnot.fi
Disturbances and evictions.
Carla Sinisalo
Property Manager
09 7745 3613
isannoitsija@nalasunnot.fi
Disturbances and evictions.
Kati Haajanen
Administrative Coordinator
09 7745 3608
Assisting with administration
Ida Cedercreutz
Communications and Marketing Coordinator
09 7745 3622
viestinta@nalasunnot.fi
Development, planning and execution of communications and marketing
Aleksi Tiira
Administrative Coordinator of NAL Group
Local association’s guidance, apartment application system
Paula Grönberg
Account Ledger
09 7745 3616
vuokravalvonta@nalasunnot.fi
Please note! Calls from Monday to Thursday from 12 pm to 2:30 pm
Questions related to rent payments and deposits.
Questions related to invoicing/accounts payable to laskutus@nalasunnot.fi
Jutta Mäkinen
Account Ledger
09 7745 3616
vuokravalvonta@nalasunnot.fi
Please note! Calls from Monday to Thursday from 12 pm to 2:30 pm.
Questions related to rent payments and deposits.
Questions related to invoicing/accounts payable to laskutus@nalasunnot.fi
Jouni Paasimaa
Apartment Inspector
09 7745 3623
Apartment inspections in Helsinki, Espoo and Vantaa.
Johanna Saarela
Director of Real Estate
09 7745 3620
Construction and maintenance management
Satu Jaakkola
Chief financial officer
09 7745 3610
Finance
Perttu Koskinen
Assistant for Financial Management
09 7745 3621
laskutus@nalasunnot.fi
Substituting accounts payable during summer season
Jouni Rihtniemi (on leave)
Accountant
Accountancy